Refund & Return Policy
Return and Refund Policy
Dectle Apparels accepts eligible return requests within 30 days of delivery.
Return Eligibility
For change-of-mind returns, products must be unused, uninstalled and in their original condition, with the supplied accessories, manuals and original packaging.
An order number or other proof of purchase is required.
These condition requirements do not restrict your rights when a product is damaged, defective, incorrect or otherwise covered by applicable consumer law.
How to Request a Return
Email info@dectileapparels.com within 30 days of receiving your order. Include your order number, product name and reason for the return.
We will provide return instructions and the correct return destination. Please do not send products to our business address unless we have confirmed it as the return address.
Return Shipping Costs
Customers are responsible for return shipping costs when returning an item because they changed their mind or ordered the wrong product.
For items received damaged, defective or incorrect, Dectle Apparels will cover reasonable approved return shipping costs. Please contact us before arranging shipment.
Large or heavy products may require freight return shipping. Contact us for instructions before booking a carrier.
Restocking Fees
We do not charge a restocking fee.
Damaged, Defective or Incorrect Products
Inspect your order after delivery and contact us as soon as reasonably possible if an item is damaged, defective or incorrect.
Include your order number, a description of the problem and photographs where available. We will review the issue and arrange an appropriate repair, replacement or refund in accordance with applicable law.
Equipment and Battery Returns
Products containing fuel or lithium batteries may require special handling.
Do not ship fuel-filled equipment or a damaged battery without suitable instructions from an approved carrier. Contact us so we can coordinate the return process.
Refund Processing
After your return is received and inspected, we will notify you whether the refund has been approved.
Approved refunds are processed within 3–5 business days and issued to the original payment method. Your bank or payment provider may require additional time to display the credit.
For an approved full return, we refund the product purchase price and applicable taxes. We do not deduct an outbound standard shipping charge because standard shipping is free. Customer-paid change-of-mind return shipping costs are not reimbursed.
Order Cancellations
If you want to cancel an order, email us as soon as possible. We will confirm whether cancellation is possible before dispatch.
Once an order has shipped, the return process may apply. If we cannot fulfil your order, we will notify you and arrange a refund for the unfulfilled items.
Consumer Rights
Nothing in this policy limits rights you may have under applicable consumer protection laws.
Contact Information
Dectle Apparels
Legal business name — dectileapparels
Email — info@dectileapparels.com
Business address — 929 S N St, Lake Worth Beach, FL 33460, United States
Website — https://dectleapparels.lat